Last Updated on October 2024
Welcome to Ecoland!
We’re proud to bring farm-fresh produce straight from our greenhouses to your table, delivering quality you can trust, right to your doorstep in New York City and beyond. These Terms & Conditions govern your use of the Ecoland website and services. By accessing or using our site, you agree to be bound by these terms.
1. Acceptance of Terms
By using Ecoland’s services and placing an order, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Urban-Fresh Delivery
At Ecoland, we are passionate about delivering fresh produce grown in eco-friendly, sustainable greenhouses. Our delivery fleet operates with the environment in mind, using refrigerated vehicles to ensure your food remains fresh throughout its journey.
3. Eligibility
To purchase products from Ecoland, you must:
Be at least 18 years of age or have legal parental consent.
Ensure that any information you provide is current and accurate.
4. Ordering and Payment
Placing an Order: By placing an order on Ecoland, you agree to purchase the listed items at the current price. All orders are subject to product availability.
Pricing: Prices may change without prior notice. Final prices, including delivery fees, will be shown at checkout.
Payment Processing: Payments are processed securely via Lemon Squeezy. We do not store payment details. You agree to provide accurate billing information for payment processing.
Order Confirmation: You will receive an order confirmation email upon successful payment. This does not imply acceptance of your order but acknowledges that it has been received.
5. Delivery in the City That Never Sleeps
We provide delivery services across New York City and other specified regions. Deliveries are made using climate-controlled vehicles to keep your produce at peak freshness.
Delivery times vary based on availability, location, and delivery schedules, but we work hard to meet your expected timeframe.
6. Return and Refund Policy
Returns: We take pride in the quality of our produce. If any item arrives damaged or fails to meet your expectations, you can return it within [X] days.
Refunds: Refunds will be processed within [X] business days of receiving your return. Delivery fees are non-refundable unless the product is defective.
For more information, see our Returns Policy.
7. User Accounts
You may choose to create an account for a personalized shopping experience. You are responsible for maintaining the security of your account, password, and all activity that occurs under your account.
8. Sustainable Products, Intellectual Property
All content and material on the Ecoland website, including logos, product descriptions, and images, belong to Ecoland or are licensed for use. You may not reproduce, redistribute, or exploit any content without permission.
9. Limitation of Liability
Ecoland is not responsible for any damages resulting from:
Delays or interruptions in service
Product availability or inaccuracies in product descriptions
Any indirect, incidental, or consequential damages, including loss of profits
10. Freshness Guarantee and Disclaimer of Warranties
Ecoland guarantees fresh, high-quality produce from greenhouse to table. However, our products are provided “as-is” and “as-available,” without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.
11. Modifications to Terms
We reserve the right to update these Terms & Conditions from time to time. Any changes will be posted on this page, and it is your responsibility to review the terms periodically.
12. Governing Law
These Terms & Conditions are governed by and interpreted according to the laws of New York. Any disputes arising from your use of Ecoland’s services will be handled by the courts in New York City.
13. Contact Us
Have questions? Reach out to us at Faq for assistance with any inquiries regarding your orders, our terms, or any other concerns.
